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Payments FAQ

Will I be charged International Bank Fees?

When placing an order, the final total you see during checkout is in USD. Once your bank pulls the funds, they will account for the current exchange rate.

Your bank may or may not charge additional fees for international transactions. Please reach out to your bank for more information on any additional charges/fees.

Note: Our main bank account is located in Barcelona, Spain.

How can I pay for my order?

We accept all major credit cards and PayPal.

It looks like you charged me twice for my order.

If your credit card was declined when you first tried to place your order, you may see a pending transaction in your account.

Don’t worry. We do not capture funds for declined transactions, and this charge should automatically drop off your statement within a few business days. 🧡

 

If you have any other questions, please contact us and we will do our best to help you out.