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The Magic Feline Fountain FAQ

 

Is there a guide on how to set up The Magic Feline Fountain?

Yessir, please, refer to this tutorial ⛲ —Click the link below.

How to correctly put together your Magic Feline Fountain™

Is The Magic Feline Fountain easy to clean?

Yup! The "rounded-apple" shape, is designed specifically for it to be easy to clean and maintain. Here's a quick guide on how to clean it.

How long does the filter last?

 It's recommended to replace it for a new one every 2 months for optimum performance. The filter costs $9.95, that's only 0.16 cents per day.

Where can I get filter replacements?

Replacements are always available here on our website. We’ll send you a reminder email every 2 months right before your filter expires.

Can I let the fountain run all day?

Of course, our pump is designed to function 24/7. You can—and should—let it run all day and night.

Sweet, how about the pump?

The pump will last for 2 years. We make exhaustive quality controls to make sure it works perfectly, but if the pump for whatever reason loses power or stops working before the 2-year timeframe, we'll replace it with a new one for free (no questions asked).

Sensational, can I let the fountain run all day?

Of course, our pump is designed to function 24/7. You can—and should—let it run all day and night.

What if my cat/s don't like drinking from it?

We are super confident in all our products, and we believe your cat/s will love it, however, if not, no problem! We will schedule a free pick up and send you a full refund ASAP. 100% hassle-free! How does that sound?

Does the fountain make noise?

The fountain is very silent. You'll only hear the water flowing which is very relaxing and pleasant to hear.

How much water does it hold?

This cat water fountain holds 50 Oz (1.5 Liters).

What is the fountain made of?

The fountain is made of a premium non-toxic plastic, which is BPA-Free and very resistant.

Does it grow mold easily?

Nope. The fountain and all of its parts are designed and built in a way that, if correctly cleaned—once a week is enough—won't grow mold.

What are the accepted payment methods?

We accept VISA, Master Card, AMEX, and Paypal.